Hi, I have experienced some strange problems after updating my item’s thumbnail. It doesn’t show up !
Did anyone of you guys have similar problems?
There could be two reasons for this.
- They use S3 to store thumbnails so it can take a few minutes to update.
- Your browser could be caching the thumbnails.
Wait a few minutes and clear your cache, it should update.
Thank you, but it is definitely some kind of problem on their side. I have checked thumbnails on other browsers and other computer… the problem still persist, I can’t update item’s thumbnail
Okay, and you’re sure that you are uploading an 80x80 pixel .jpg/.png image?
Try uploading it from a different browser, see if that helps.