Hello, I’ve already faced this issue several time. After updating thumbnail, image is missed, and not displayed like you see in screenshot. Any idea?
I already have this issue with one of my items. I updated the thumbnail last night. Now it is still broken, exactly as you describe
This is not the first time when it happens for me. It will be visible next hours, as I know its a caching problem out there
We’re having the same issue now
Maybe there is an issue with the market. Hope this gets fixed soon
I’ve updated just thumbnail and now is missing:
Staff reply is greatly appreciated.
You may try to update the thumbnail again. It works.
Nope! Did before, jpeg / png and … nothing …
Create a newFolder on your desktop and save the thumbnail there. Then use that one. I know this seems “funny” but worked for me every time I hope it works for you too. (I changed many times )
Thank you Bedros, but it doesn’t work for me.
Same issue here
It will be updated within max 2-3 hours. I had the same problem
Or just send screenshot with thumbnail again and once they approve it thumbnail will be also immediately changed.