What happens after 6 months? If Buyer ask for support, how can we say no? If we do they will simply rate our item to lowest possible. It has happened to me already, buyer asked me to customize a plugin for the theme he is using and when i said it is not part of support he just rated it 1/5. When…

Item Support Update Question

natman September 1, 2015, 10:58pm 11

Hi guys, please keep questions about the new item support policy over in the existing thread: Item Support Policy and Functionality Launched. Thanks!

Topic		Replies	Views
1 star rating for support of item that we don't provide support to. Author Hangout wordpress	4	1028	December 17, 2015
Buyers with expired support should not rate our products! CodeCanyon tips-and-tricks , item-feedback	7	667	November 9, 2017
Buyers still able to rate item after support has expired, what? Author Hangout tips-and-tricks	44	5627	May 1, 2016
Request for Policy Update Regarding Rating Removal Criteria Author Hangout	17	966	January 5, 2024
1 star rating by the buyer asking to support after support expired Author Hangout wordpress	73	7685	July 10, 2018