Item deleted or rejected, I didn't receive any email

Envato Authors Graphics Authors
1

:expressionless: I’m disappointed, I’m a new graphic creator on your platform, I designed an item for 1 day, I upload my content to sell it… I’ve been waiting 7 days for your review and for no reason, without an email, now the item has been deleted I did so much work.

It is disrespectful that a platform like you do not explain to me why they removed it

I already checked my mail in spam and unwanted they did not send me any mail explaining the reason it is disappointing that they have such a slow review service and that they delete the item for no reason

2

If you didn’t receive the Item review notification email and you have checked your spam email then check your email settings (Settings => Email Settings) in Envato market Dashboard Settings, is there a check mark for Item review notifications.

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For reference if you were hard rejected then you will still not get detailed feedback.

If you want feedback on the meantime then you can share a preview image of the design in these forums.

Thanks