Issues with Listing Pro Pricing Plan

Im working with pay plan and free plan for my Listing Pro. The paid submission is set to Yes. Also the payment checkout, payment success and failed is set properly. The issue im experiencing is when i click continue on the pricing plan it redirects me to the same pricing plan page instead of add listing. Also when i set the paid submission to No it allows me to add a listing. Can someone please help me with this issue?

Hi,

Contact with your purchase item author @CridioStudio hope they will helped!

Thanks!

Hi Envato!

Can you ask the customer to open a support ticket via our helpdesk? Please :slight_smile:

Thanks!
Natyra

How would you rate our email response?
Great Okay Not Good

{#HS:2014524161-23977#}

Did they help fix your issue? I have been trying to contact them for the past few days about pricing plans, anytime you click on any plan it just takes you back to the same page, I have submitted multiple tickets and no response.