Hi, i am trying to resolve an issue of plugin for the theme i purchased from theme forest. The theme name is “fitness zone” its been 3 weeks and the issue has not been resolved yet. I cant even get a refund of it. Can you anyone guide?
Hi,
Helpful article envato customer refund policy are you deserve refund or not
New refund request
https://themeforest.net/refund_requests/new
Still any question open a help ticket they would like to assist you
Thanks!
I have already applied for the refund and designtheme team has told me that my request has been accepted and it has been refunded, But i cant see it in my account. Please help
Open a help ticket they would like to assist you with an official answer