Ecome theme, never got refund


I recently Bought Ecome theme from Themeforest. The theme was the horrible. I requested a refund, got no reply. I come back today and the theme has been removed from theme forest, and the devs haven’t replied for about a month, what do I do?

Before you will ask for refund you should read this guide Refund Policy for Customers | ThemeForest.
Then you can send a request to envato help center Contact Us – Envato Market Help Center

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