Is Envato support still alive?

There is silence for two days, but in between the issue requires urgent understanding!

@BenLeong Could you be so kind as to remind the support team about the tickets - 3431089 or 3432135!

Thanks in advance!

Things can run a bit longer coming out of the holidays and the weekend but the Help Team is going strong. Also, there’s no need to open multiple tickets on the same issue as it just takes time away from the team actually answering tickets because they have to organize and merge tickets. Thanks!

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When your funds disappear from your account, you can open 10 tickets…
But thanks for the answer. I’ll wait…

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