I'm getting "Somethings wrong with the Plugin API" error

Hi, I am not a developer, just a regular lay person trying to upload the themeforest and child themes. I successfully uploaded the “total.zip” and “total-child-theme.zip” files to WordPress. The site stated that each one needs plugins to be installed, but when I clicked the Install button, I got this word press error for both themes: “Somethings wrong with the Plugin API” error. Please help. If you provide instruction please remember, I am not a code developer. I think I may be in over my head.(:pensive:

Hi! It sounds like you’re using our Total WordPress theme. We can’t provide help in the forums or on social media, but if you could please leave a comment on the theme page (anyone can leave a comment) or open a ticket (if you have active support) then our developer will be able to help!

1 Like

I think you might have installed a corrupt theme or an incomplete download may causing this.