Illegal charge on Envato ( I have no payment method on my account )

I have been charged 198$ on March 27, 2020 , I have not authorized this charge and I don’t subscribe from Envato and I don’t have payment methods on my account. I have tried to contact YOUR SUPPORT FOR 2 DYAS NOW. NO ONE REPLY AND RESOLVE THE ISSUE. I found other people had same issue in other topics too, I am not sure if you guys care about illegal charges and turn away customers. I guess not.


Please contact Elements Support if you didn’t contact using this link. Please give them time to get back to you, Elements Support Team will be happy to help.