I was charged by mistake

[musicfy]

Hello,

Two weeks ago I was charged for another month of using Envato Elements.
I’m pretty sure I had canceled my subscription before that but nevertheless my bank account was charged. Can I get my money back? Those 33$ are super important for right now. I’m not using the service right now.

Best,
Andrew

[mgscoder]

Hi @musicfy,

Please contact Elements Support. Elements Support Team will be happy to help you.

Thanks!

[musicfy]

what should I click on?

[mgscoder]

you are not in the right url, please click on my provided link to open a support ticket for envato elements.

[musicfy]

ok thanks