I was charged by mistake


Two weeks ago I was charged for another month of using Envato Elements.
I’m pretty sure I had canceled my subscription before that but nevertheless my bank account was charged. Can I get my money back? Those 33$ are super important for right now. I’m not using the service right now.


Hi @musicfy,

Please contact Elements Support. Elements Support Team will be happy to help you.


1 Like

what should I click on?

you are not in the right url, please click on my provided link to open a support ticket for envato elements.

ok thanks