Recent Error Charge

Hey all. I put in a support ticket and hope it gets responded to quickly. Just noticed that I have a $200 plus charge on my credit card from Envato for elements. I haven’t used this service in over a year and know I cancelled it when I knew I was completely done making content with it. When I log into my account tonight, it doesn’t even give me an option to look at subscriptions nor payment information. It keeps asking me if I want to start a subscription. Any help is appreciated!

Just contact Elements support and request refund.