I just bought an html template two minutes ago, thinking it was wordpress. I want my money back as I’m a good customer
This very short article will help you with more information about how to request the refund:
All the best!
I do not understand anything of what you say to me. I just want you to please return the money and remove it from downloads, but do not go back and buy any templates
In the article I mentioned above, there was the link to requesting a refund:
You have to apply there for a refund.
The refund is not possible in the forums,
So you only have to click this link and open a refund request here:
I put a search of wedding themes in wordpress and I got this one. I bought it and it’s not a wordpress wedding theme. I do not want an html theme. I want my money back so I can buy a wordpress theme from the client. I am your good client and to all my clients I recommend themeforesy. But if I see that you do not give me back the money, I will not recommend it anymore.
THE THEME THAT I DO NOT WANT DOES NOT LEAVE ME IN THE LIST. I NEED TO RETURN THE MONEY OF THE TEMPLATE:
THEN I NEED TO REMOVE FROM DOWNLOADS
I completely understand this and I would love to help you with the refund.
But as I already told you, the refund is not possible here, in the public forums, you will have to apply for the refund here:
In the select box named "Main reason for requesting a refund * just select “It was a mistaken purchase”, like in this screenshot: