I recently purchased an Icon Bundle form this site and I need help PLEASE ASAP on making the background transparent

Hi everyone. I recently purchased an icon bundle from Jackmotion and I really like it. Unfortunately I am unable to make the background transparent. I have tried all the things I can think of, but every time I think I have made the background transparent when I upload it to Storyline 360 it still shows the black background or whatever color I selected. There are not any hidden layers or locked layers. PLEASE help me out on this. I have tried everything and I am unable to find the solution to this problem. Thank you everyone for taking the time to read this problem I am having.

Michael P. Brown
Visage Collaborative


The best way to get the support is Contact your purchased Item Author. Contact Author and let them know.


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