Hi friends. i have recently baught listingpro theme and installed it but it is not shwoing the way it should show and mainly the images are not showing, not even in the media library. cant able to change logo too. can anyone guide me in this regard?
You need to ask the author
i have raised a ticket but no one is answering to it so far.
Are you using the Jetpack plugin? If so, could you try disabling it and see if that resolves the issue?
I have disabled it before. It’s not working. The images was coming when I first installed except the city and background. But I removed the theme and tried reinstall it.after that it is not showing any images.
If it was working fine before, the issue might be related to a plugin you installed recently. Have you tried disabling the plugins one by one to identify the cause?
Yes I did. Can you help me in uninstall ungrowth it completely and reinstall again
The item support is being provided by the its author, you should contact the item author for the support as @charlie4282 shared the link how to - if you have an active period support. If you don’t have an active one, you should consider to purchase the extended support.
If none of these solutions work, you’ll need to reach out to the author directly. Given that you’ve already submitted a ticket, the author will respond; however, the response time may vary depending on the number of pending tickets, staff availability, and other factors.