I have subscription till January 25. This months i have to pause my subscription, but Envato tried to charge me on January 15. That
s why i decided to cancel my subscription. Well back in March. On cancellation page i read:
What will happen after I cancel?
Between now and the date your subscription would have renewed:
- Your current subscription will still be valid.
- You can continue downloading and creating new licenses.
- There will not be any pro-rata refunds.
But after cancelling, Envato stopped my account, i am not able to download nothing, it could be valid till January 25. I dont refunding anything, i just want to keep my valid dates, which i paid for it. Please help me.