I cannot log in to my newly purchased unlimited creative subscription membership. I keep getting the error “We could not sign you in. Please try again.” I need an urgent solution. Thank you.
Please contact support team here and they will check what went wrong.
I bought an annual membership to envato, but after the purchase I cannot access the https://elements.envato.com/ website. I can access other “envato.cominty - envato.market” areas of envato with my membership. There is a meaningless login problem and the only thing I see is “We could not log you in, please try again”. I registered with a different email address because there was a system error and I was able to access the https://elements.envato.com/ site. I kindly ask you to tell me what the problem is or what the solution is.
Best regards…
SuzanaTArt via Envato Forums <notifications@envato.discoursemail.com>, 18 Nis 2025 Cum, 18:43 tarihinde şunu yazdı:
I understand but that has to be checked by Envato support team and you need to contact them through that link I shared above. Moderators helping here are not staff and we have no access to check what went wrong with login. Please contact support and they will help. It might take some time because it’s weekend.
Thank you Suzana
19 Nis 2025 Cmt 11:07 tarihinde SuzanaTArt via Envato Forums <notifications@envato.discoursemail.com> şunu yazdı: