How to contact the support for authors by email ?

Envato Authors Author Hangout
1

Hi,
How to contact the support for authors by email? I get a sales of $12 but with 0 autor fees. Not messages from Envato about any refund or order cancellation.

Thanks

2

https://help.market.envato.com/hc/en-us/requests/new

3

It’s Envato birthday and there was 0 author fees for 24 hours - see thread here: Envato’s 10th Birthday: Author Fee Free Day!

4

thank you!

5

Great!! Waiting for big broadcast licenses then!!
Thank you @stardiva stradiva and Envato!