Hi there, I Purchased the Avada theme found it to be very slow and I can't get support from Theme Fusion, I need assistance!

Envato Customers Web and Code
1

Hi there, I Purchased the Avada theme but I’ve found it to be very slow and I can’t get support from Theme Fusion, I need assistance!

I put in my purchase code on the Theme fusion support to sign up but it’s like the submit button does work.

Please help!

Larzy

2

Please excuse, I was doing the above wrong now have support…

1 Like
3

Hi @Larzemodo,

Welcome to the forums! Let me tag in @ThemeFusion, hopefully they can help you with the problem :slight_smile:

Thanks,
Luca

4

Hi Larzy

Our theme support is accessed here -> https://bit.ly/1KE4GB5 - How to register for Avada theme support -> https://bit.ly/1LKKsrw

If for some reason you are having trouble with that send an email to support@theme-fusion.com and include your info, we will get you set up

Thank you kindly

1 Like
5

Suffering same issue on my website, as I’ve updated https://avada.theme-fusion.com/dentist/ theme on http://tristatecommunitypharmacy.com/ I’ve removed all animation/transaction effects from every section. but Hero-Image (approx. 200kb) taking too much time to load.

6

Hi, please see the previous post in this topic: