I noticed in the last couple of patches my website has gotten slower and slower. Now whenever someone clicks a link to our site it takes 6-7 seconds before the first Byte starts to load. I have a feeling we are losing a ton of clients do to this. Below is the link. Does this happen to anyone else?
We have researched and are sure that it is the theme. And not any plugins.
Start by contacting your web host. They can check things internally to see what the underlying issue is.
Hi,
Over 10 sec here before start loading your site.
Try to optimize, speak with your host or buy other new WordPress theme.
Cheers
We already did all the testing and the host verified our finding that the theme is the issue. It happened after the last update.
Avada theme is very powerful , if used in cheap hosting services especially godaddy it is going to be slow. Check you website on gtmetrix to understand whats causing the problem.
Already did 100% its an issue with Avada theme.
Is your website down?
We are working on the server today so it may be temporarily down
Already done. They showed me the usage and waterfall and it is definitely Avada theme. Also I switched themes and it loaded in 1 second. But I am trapped with Avada since it has it’s own editor built in.
Thing is - the demo for Avada, which is handling a multitude version and features, loads very fast, which would seem to make the most likely issue with hosting.
Have you made any amends to the theme?
Running any other 3rd party plugins, scripts etc.?
Are scripts/images/content optimised?
Hi @rodbite4424
Taking 9 seconds to load can be due to various reasons, from the PHP version you are running on the server to config limits etc. This is an Avada test site running on GoDaddy’s lowest, cheapest plan and loads perfectly fine > http://avadatest-gd.com/
The last update for Avada, to version 5.9.1 cannot have affected performance in any way, here is the comprehensive changelog > http://bit.ly/2OjY03D
Our team will gladly check your site, settings and server set up to find out why the site is taking time to load, create a support ticket > http://bit.ly/2njyfVo - or if you cannot for some reason, please send your info to support@theme-fusion.com and we will help. Be sure to reference this thread so that we can identify you.
Thank you kindly
no, no, and no. Also if I load another theme the site loads very fast. Under 2 seconds.
I will submit a ticket. Unfortunately our support ran out. I will buy another six months before submitting the ticket.
This is what my host says about it.
I took a closer look at this and indeed there is ~6-7 second delay before your website is loaded and it is caused by a bootstrap hook which is most likely slowed down by the theme you are using:
±-----------±--------±-----------±------------±------------±-----------±-------------±----------±-----------±-------------±--------------+
| stage | time | query_time | query_count | cache_ratio | cache_hits | cache_misses | hook_time | hook_count | request_time | request_count |
±-----------±--------±-----------±------------±------------±-----------±-------------±----------±-----------±-------------±--------------+
| bootstrap | 6.8689s | 5.9479s | 30 | 95.51% | 1086 | 51 | 0.2307s | 12474 | 0s | 0 |
| main_query | 0.0058s | 0.0005s | 4 | 97.09% | 100 | 3 | 0.0044s | 276 | 0s | 0 |
| template | 0.2533s | 0.0106s | 56 | 96.27% | 1860 | 72 | 0.2454s | 5843 | 0s | 0 |
±-----------±--------±-----------±------------±------------±-----------±-------------±----------±-----------±-------------±--------------+
| total (3) | 7.128s | 5.959s | 90 | 96.29% | 3046 | 126 | 0.4805s | 18593 | 0s | 0 |
±-----------±--------±-----------±------------±------------±-----------±-------------±----------±-----------±-------------±--------------+
Bootstrap breakdown:
±-------------------------±---------------±--------±-----------±------------±------------±-----------±-------------±-------------±--------------+
| hook | callback_count | time | query_time | query_count | cache_ratio | cache_hits | cache_misses | request_time | request_count |
±-------------------------±---------------±--------±-----------±------------±------------±-----------±-------------±-------------±--------------+
| muplugins_loaded:before | | 0.1436s | 0.0444s | 1 | 25% | 1 | 3 | 0s | 0 |
| muplugins_loaded | 2 | 0.0001s | 0s | 0 | 50% | 1 | 1 | 0s | 0 |
| plugins_loaded:before | | 0.0658s | 0.0015s | 12 | 85.24% | 179 | 31 | 0s | 0 |
| plugins_loaded | 11 | 0.0211s | 0.0018s | 4 | 100% | 20 | 0 | 0s | 0 |
| after_setup_theme:before | | 7.1781s | 6.7473s | 11 | 94.98% | 227 | 12 | 0s | 0 |
| after_setup_theme | 15 | 0.0998s | 0s | 0 | 100% | 263 | 0 | 0s | 0 |
| init | 43 | 0.0787s | 0.0009s | 4 | 99% | 395 | 4 | 0s | 0 |
| wp_loaded:after | | 0.0158s | 0s | 0 | | 0 | 0 | 0s | 0 |
±-------------------------±---------------±--------±-----------±------------±------------±-----------±-------------±-------------±--------------+
| total (8) | 71 | 7.603s | 6.7958s | 32 | 79.17% | 1086 | 51 | 0s | 0 |
±-------------------------±---------------±--------±-----------±------------±------------±-----------±-------------±-------------±--------------+
I would advise you to try with another theme to confirm this or to contact your developer and relay this information so that they can further look into the code of the theme.
Thanks for fixing the issue guys!
I want to thank the team at ThemeFusion. They did find a bug in the theme and get it fixed. However It’s very frustrating when you trying to explain an issue that the first response from the host that its a theme issue and from the theme maker that its a host issue. We knew it was an issue with the theme (after allot of investigating) but i took pushing the matter to get someone to look into the issue.