HI I purchased a theme now I don't want to use it want to buy other one is it possible

Envato Customers Purchases and Subscriptions
1

HI I purchased a theme now I don’t want to use it want to buy other one is it possible

2

Hi,

If you want purchase new item there is no problem you can do that easily.

Do you want to exchange ? it isn’t possible!
Themeforest refund policy

Are you able to get refund or not you can get knowledge from here

If you want to ask for refund.
New Refund request

Still any question get in touch with Envato Support Team they would like to assist you with an official answer.

Thanks!

3

Already purchased item you will use or not totally depends on you.
If you want to buy other one you are always welcome just go to item page and add the item in your cart mean purchase the item.

But item exchange not possible. Also refund of item price because of you don’t want to use it not acceptable according to envato refund policy.

Thanks