Help me, I can't download my theme

Envato Customers Purchases and Subscriptions
1

Hello,

I have a problem, I can’t have access to my account, I have this error : Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details.

I need to download a ThemeForest theme.

I’m really stressed about this problem, what should I do ?

My nickname is PerfectFilms

Regards,

2

You should speak to support who can help

https://help.market.envato.com/hc/en-us/requests/new

3

I agree with Charlie4282
https://help.market.envato.com/hc/en-us/requests/new