Hello. I recently submitted an HTML template for review and received a soft rejection. The message was: Thank you for your introduction.
“NovaBuild – Construction Company HTML Template” is not quite ready for ThemeForest. But don’t worry, we’ll be happy for you to resubmit your application after making the changes described by the reviewer below. When you’re ready, you can upload your changes here.
Here’s our review team’s feedback:
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MAIN IMAGE. The main preview image must be 590 x 300 pixels. I also need the 01_ prefix (eg 01_preview.jpg).
You may provide additional preview images, they must be in JPG format. All images should be named in the order you want them to appear: eg. 01_preview.jpg (main preview), 02_home.jpg, 03_about.jpg." -
Parts of your demo still seem unfinished/unfinished. Expect functionality (such as internal pages, links or lightboxes, etc.) that is not present in your demo. Buyers expect this template to provide all possible features. Please check the item carefully before resending.
A completed demo is required for the review process.
As higher quality products come onto the market, approval requirements will increase to maintain adequate quality in the market.
We look forward to reviewing your application once the changes have been made!
Sincerely,
Envato Market Team
But after making the changes and resubmitting, I received a hard reject with the following message:
Thanks for your input. We have completed our review of “NovaBuild - Construction Company HTML Template” and unfortunately found that it does not meet the quality standard required to move forward and you will not be able to resubmit the item.
Why did they send me a hard refusal, although the first time I received a soft refusal? I could not understand. I would appreciate any advice.
Thank you.