Evato Refund.

Envato Customers Purchases and Subscriptions
1

Hello. I received a email from the Author last week promise to refund. I have yet received the refund. Receipt No: RCD42012249. please help. email going in circles

4

Do you see the details on your dashboard?
codecanyon . net/user/YOURUSERNAME/statement

5

Hi,

Have you sent a refund request? After sending a refund request, the author has to accept or decline the request (according to your statement, accept).

You can request a refund here.

Here is all the information about refunds:
Envato Market Refund Rules.

Thanks