I received a notification that my impact contract expired. I tried to contact Envato https://help.market.envato.com/ 18 days ago. But, there is no one help me. My ticket ID is #3083570https://prnt.sc/JjdNf_DGNAfK. So, I write this topic and hope Envato team will help me soon. Also, I didn’t yet receive my earning (Jan 2023).
you can contact impact support. They may give you the right direction.
Also if you like to hear from Envato just add a new conversation in your open ticket (#3083570) to send them a notification. But I think impact is the right team for it.
Because you are applying directly to the Brand’s program, Impact does not have a say in the status or decision of your application. We would recommend following up directly with the Brand, as they can give you better insight. We recommend using a browser to search for the Brand’s name followed by “affiliate program” or similar search terms, to find the Brand’s best contact information.
I think you forgot my first message. I joined Envato Affilicate many years ago. My problem is my contract was expired. I need to renew. But, I don’t see any option which allows me to renew. So, I had to contact Envato.
At least, Envato Affilicate team should reply my ticket which is being delayed 1 month.