Envato API not working; HTTP 429, Please try again

Hello,

We were using the Envato API for verifying the purchase code. But now it is not working. The API is giving this error message: Failed to validate code due to an error: HTTP 429, Please try again.

Please anyone of the Envato team can help us.

Thank you.

Hi,

The error you’re seeing (429 Too Many Requests) indicates that the server you’re using has made too many requests to envato API, and is being temporarily blocked. This is an automatic process that protects envato services from accidental or malicious abuse.

There can be the following reason for this:

  1. If you’re using shared hosting, there might be other sites hosted on the same server that are hitting the Envato API and you all together are exceeding the rate limit for our API. This is something you may need to ask your hosting provider.

There is documentation about the rate limiting here (just above the API Method Listing):
https://build.envato.com/api#rate-limit

Thanks

Hello,

We are using a VPS server and this API was working fine. Now we have many customers and for installing the script the purchase code verification is required. Our customers are complaining about this issue.

Please help, how can I solve this asap?

Regards.

as I mentioned The error your customer seeing (429 Too Many Requests) indicates that the server your customer using has made too many requests to envato API.

If you search (429) forum you will get some thread and reply: