Earth Logo After Effects project won't relink assets

Envato Customers Purchases and Subscriptions
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Hi All,
I’m trying to relink assets in Element 3D within the ‘Earth Logo’ After Effects project from
‘First Frame 24’. The Asset window is greyed out, and I don’t know how to get the assets to re-link. Any ideas? I can’t contact First Frame 24 to ask for support.

image
image1222×790 63.9 KB

Thanks!
BG

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You can purchase a copy from their Marketplace account and request support ( ask first ) but items from Elements do not come with support, you’re on your own in this matter.

In some cases, the “full” project is only available from marketplace.

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Thanks for your response. Where/how do I access their Marketplace account? I’ve looked around and don’t see it.

Thanks!

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