My client downloaded a template that he wants me to use, and when I open it, there are elements missing. This is the file: https://elements.envato.com/metallic-crystal-logo-text-reveal-V5A2N3R
When I open it, it doesn’t have any of the animated crystals, just the background and light flare. I’m on a super tight deadline and client is insisting on using this template. Please help!