Downloaded the plugin Popup Maker in envato elements, no activation code and plugin doesnt works well

Hi! I can’t find the activation code in envato elements, the plugin works but have a bug that I need to fix to use in the website, but I cannot contact with Elfsight without the activation code so, what could I do to fix this?

Elements items don’t come with purchase codes because support and updates are not included

So if I download a plugin that doesnt work I just have to search in other website?

It would depend on the issues - plugins are checked before upload so should be ok.

Otherwise you can look for the full version on CodeCanyon and buy that there