Download of 266MB needs 10 hours

Envato Customers Purchases and Subscriptions
#1

Hi I want to downbload my files after purchasing. And it is not possible:

266MB needs more than 10 hours!!!??

What happens?
Is there a possibilty to talk directly to the stuff from themeforest.

I did not find any informations about direct contact.

Thank you for your help.

Bodopio

#2

Hello @piobodo

You can contact the Support Team via this link → Envato Market Help and Support

2 Likes
#3

You’re not the only one here having the same issue. I believe there’s a traffic limit on Elements to prevent some issues

1 Like
#4

I think that problem with the internet not working download.