Difficulty in payment

Is it that we don’t have anybody that can help in times of payment? Going to four days now that I have funded my Skrill account with money to buy something on codecanyon.net. The problem I am encountering there is that I cannot use the money on my skrill to buy anything on codecanyon.net. please I need help please. As regards to the next thing to do. Please I need help very urgent.

Hi,

What are you want to purchase codecanyon is different platform and envato elements is separate from codecanyon.

Get in touch with envato market help center they would like to assist you.

Or Envato elements => envato elements customer

Thanks!