customer service not getting back to me

i’ve emailed 3 times about an inquiry i have about my subscription and haven’t gotten a single response. can someone please provide some assistance? thanks in advance

Unfortunately no one is the forums will be able to help.

Assuming you used the correct elements support link they will come back asap

Envato Elements Help and Support

Opening more tickets can put you to the back of the queue and slows the process.

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Bear in mind that the support is slow, you may not get any response between 3-5 working days.

Maybe this is a good reason envato, themeforest are dying so fast of late

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