Hello.I purchased a theme from a envato website, but I cannot activate the theme again and this message appears to me (Code is already registered for other domain)
the theme is (Solene - Wedding Photography Theme)
Hi @odaiii86,
To use purchase code again which already used for any website (mean theme license already registered) you have to unregister/deactivate the theme license from the old domian/website. you can not use the same purchase code for more than 1 website.
for solving purchase code or item license issue will need to get support from the item author. They (author) are the right team to help. you can contact item author through item comments page or author profile page or best option is through item support page.
How to contact an author to get support or for any technical query:
Thanks
i pay 71$ for that theme and i want to use it , i want help to fix this
Please contact theme author, they will assist you. theme purchase code is unique and can be used only for 1 website. if you already used the code then to use it again wil need to deregister the license. theme author can help you on this. Thanks