C'MON ENVATO . is this even real ???? *I NEED SERIOUS HELP*

Hello everyone!

So to day i woke up to an saying ; my item had disabled due to some copyright

so some one took my item and upload it to their site

and they claimed that my item is theirs .

as you all can see that this sites steals other authors work

and this is what i got from envato support

[Links removed. Please do not call out items or users on the site]

i replied with proof and i provided evidence that i’m the owner/creator of the item, i got this shocking reply from the support

what is that . it’s soooooooooooooooooooooooooooo damn obvious that the site is one of these nulled sites

now guys i need your help on this because i’m truly disappointed and i don’t know what to do any more

thank you.

Envato can’t ignore a DMCA complaint. Nor can they help you.

You must file a counter DMCA notice like Christina said.

how can i do a counter DMCA exactly ?