Changing Email Account

Envato Customers Purchases and Subscriptions
1

Hi Themeforest Team,

I purchased three items, and I want to change the email in one of my products. Can I change the email associated with one of the items I purchased?

2

Hi @8smedaniel,

No, it is not allowed.
All of your purchased Item(s) will be associated with your own account and your account will be validated by your one single email.

Thanks

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3

Hi why I cannot log in on a certain computer? See the below error. Thanks

4

I already cleared the cache, change browser but still failed to login

5

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

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