Can't update product in themeforest

Envato Authors Theme Authors
1

Hello,
I am getting an error from today while trying to update items in ThemeForest. see this screenshot Screenshot by Lightshot. Is there anyone who can explain the reason?

Thanks

3 Likes
2

You can use VPN and try it

3

Do you think it’s a country based/related issue?
is there anyone who is suffering from the same issue?

Thanks

4

You’re not the only one. I also can’t update my product, same error.

5

Got it.
Thank you very much for your information.

6

Same issue here. Trying from the morning. Same error each time.

7

Yes
Same for everyone

8

Getting same issue. Trying to update files on product (Mobile).

Знімок екрана 2023-03-16 о 12.40.14
Знімок екрана 2023-03-16 о 12.40.142060×1028 162 KB

1 Like
9

Same here. I am rushed into updating my theme to fix a critical bug and then this issue happen. Very annoying.

10

Still same issue :rage:

11

Yes. same for me

1 Like
12

Many customers are emailing me to ask for an update. I have to reply to them one by one with an attached file of my theme. Seems this is the only solution at this time. I feel like we are 90 now :sweat_smile:

13

i have fixed my theme error and this need an immediate update but i can’t

14

Same problem here

15

image
image2170×968 201 KB

Still seeing this slender man now. Come on Envato.

16

More information about this issue here:

1 Like