When I try to import my template into Wordpress I get an error saying, “site can’t be reached.” It works fine in every other aspect, however. Not sure if it matters, but I use Elementor, which also has it’s own templates. Any advice would be appreciated. Thanks!
I’d suggest trying ftp to upload it
Please check theme documentation. hope you will get help how to import theme demo in documentation.
Otherwise the best way to get the support is Contact your purchased Item Author. How to Contact Author and let them know because Item Author are best expert about their Item functionality.