Hello, I need help uploading the zip file on WordPress. We purchased a theme and the zip file contains the Purchase code and the Item ID but we cannot use the theme on the website.
I said We in my statement. We are a team and I was tasked to install it on the website.
The name of the Zip is Website Template 2023xxxxxxxx and extracting the zip files shows
themeforest-XxxXXXxx-name-xxxx-xxxxx-elementor-template-kit
this is the information in the file. it is actually a kit.
Opening the Brave File that you pointed out opens up the Help page and unfortunately, I have followed the instructions there but it was futile.