Can I resubmit the item after soft reject then reject.

My issue is on lastest macOS reviewer need chmod for gradlew file https://stackoverflow.com/questions/17668265/gradlew-permission-denied/17669566#17669566

But in 2 times submit, Reviewer, reject the item.

What do I do now? I believe my product has the quality and I have notification to forums and Facebook pages, a lot of customer waiting to buy.

Yes, you can resubmit. Follow the reviewer’s instruction, fix all the bugs.

Of Course, you can change and fix your bugs and resubmit again.
Good Luck! :slight_smile:

The issue is the reviewer can’t run the app on him the computer.

Reviewer comment

Last time i already followed your documentation to run the app on both android and ios, i have already all the react native development evironment installed in my computer:

I have record 2 videos

Android: https://drive.google.com/open?id=1tPJw2ybyYOja21uHrc6SfAWIyBZIAv9H&authuser=ngocdt@rnlab.io&usp=drive_fs

iOS: https://drive.google.com/open?id=1tXOX5BqKbdd9Dh4vcPiPY8K45T86O2AT&authuser=ngocdt@rnlab.io&usp=drive_fs

But around 10 mins resubmit I get the email: Your item ** has been rejected

Can I Resubmit A Hard Rejected Item?

  • If your item has been Hard Rejected , you cannot re-submit the item.
  • Attempting to resubmit your rejected item(s) is considered an unacceptable use of Envato Market and may result in revoked upload rights .
  • You must create a brand new item and ensure it is entirely distinguishable from your rejected item.
1 Like

Thank @mgscoder, I will create a new brand from the rejected item. And update code and UI also, check why the issue shown on reviewer.