Buyers with Support Expired?

tips-and-tricks

#1

Hi all,

I have one question, what to do on the buyers with Support Expired? Do I need to continue giving support or stop it or tell them to purchase another support? In items comment section I can still respond “write a reply”… I thought this will automatically disable once support expired… any thoughts?

Thanks


#2

Today I had request from buyer with “Support Expired” badge. I replied to his request and also asked to purchase extended support. He did it. :slightly_smiling:

I’m curious about different thing. Are buyers with “Support Expired” badge allowed to rate an item? If so, somebody can ignore expired support and push on authors by negative rating.


#3

Yes, you can still rate the item even if your support already expired…


#4

There should not be an option to rate an item once the support expired, it should sound.


#5

Yeah, expired support users should not allowed to rate item :confused: