Theme does not install plugins.
What could be the problem?
Read your item documentation if there you find your solution ?
Otherwise Contact with your item author hope they will help you out from your issue.
All documents are available. Now I’ve created a new ticket. I hope they help.
wait for author reply hope they will help you out
I am regretted for the first time for a template that I purchased from envato convenience store… I can’t deliver the web job I received. and I’m about to lose my client.
Hope you already contacted the theme Author. In the mean time you can try to install the plugins one by one not all plugins at a time (just only for your case).