What’s TF’s position on authors that sell a supported theme, then vanish?
Case in point:
Their support is completely down and he hasn’t responded to comments in 2 months.
Do I just get a refund?
That’s definitely not allowed.
If you’d like a refund, open a refund request: https://themeforest.net/refund_requests/new.
Then please report the item/author to Envato along with your refund request’s ID: https://help.market.envato.com/hc/en-us/requests/new
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