Assistance needed

tips-and-tricks

#1

Looking for some assistance.

I tried to install a purchased theme from themeforest the blackfyre and its installed and can see it in the WP admin panel but when i want to activate it its giving an error see pictures attached if you can help id be greatful. when i try go back into the WP-admin panel brings up that error.

Regards


#2

Hard to say something, it’s code error and i believe should be inspected & fixed via FTP.


#3

so what you suggest i do? Its a purchased theme, why is it giving a code error?


#4

You should ask support from developer of this template.
Or try to fix this by yourself, it’s seems like pretty easy2fix bug.


#5

if’s its very easy to fix would you kindly help me out and tell me what to do to fix it?


#6

Pastebin content of that file and drop link here.
5-10 first lines would be enough.


#7

of that specific file?

like so


#8

This file seems fine (at least first line).
What’s your PHP version is?
Also, provide Word Press version as well.


#9

PHP Version 5.6.14

Wordpress Version : 4.3.1


#10

Versions of software is fine.
Well, then it’s required to track what file is including “pluginactivation.php” and identify the error.

If you good in code, i suggest you to install xDebug in your PHP, then this error will be easy trackable.


#11

nop not good at code.


#12

Well, then you should contact theme developer to fix this.
I can’t provide futher assistance without talking about code stuff.

All i can say, is that this error is triggered by some other file, which includes “pluginactivation.php”.


#13

HI. i had this problem to. solved it by downgrade my wordpress version.