Any one knows anywhere where some one purchases an item and can request a refund after 4 years? except for Envato for sure.
I want like to suggest but I know my suggestions like any other suggestion here will be thrown in the trash but I will do what I should and is able to do. may be some body accidentally cares
Refund allowed period must be limited.
Rating allowed period must be limited.
Ratings must keep its order not go to the top every time the rating changes.
There are cases as an author suffers and sure every author does
-Buyer support period got expired
-Buyer open a support request and got denied requesting support renewal
-Buyers give 1-star rating and open a refund request
-Angry author says “Calm down author, Envato will help in this case don’t worry”
-Author opens a support request explaining the case
-Author waiting 4-5 days waiting for this unfair review on the top of his reviews removed
-The valued customer support representative removes the rating
-The customer is back to rate again and start the suffering process again.
-An angry customer rates the item 1-star and keeps doing that periodically so you always have a poor rating on top and in front of any prospective customer.
-Authors contacts support, rating gets removed, author rates again and so on.
But who cares, Don’t mind Envato.