All the items in my profile was disabled !

[KiraSnapshots]

Hello,

I have an issue and i didn’t find any related topic in the help,
All the items in my profile was disabled and I find this message in the profile page :
“Your portfolio is currently disabled and your items are not available for sale. For more information, please visit our [Uploading FAQs article]”

Any have any idea that can help me to fix the problem ?

[mgscoder]

@KiraSnapshots

Your portfolio is currently disabled and your items are not available for sale.

Most probably you didn’t complete the Author ID Check. More info here:

Author ID checks for GraphicRiver Authors during February and March

Hi all. Author ID checks for GraphicRiver Authors will be starting soon - this thread has all you need to know about the process. What’s happening? During February and March, GraphicRiver authors will be required to complete an Author ID check to verify the identity of the account owner. As there are so many authors selling on GraphicRiver, checks will be sent to authors in three different groups. Affected authors will receive an email this week letting them know which group they are in. If y…

To fix it you should contact Envato Author Support.

Thanks