wtf? is that a some joke maybe?
what should I do now?
Heya. You would have received several requests to complete your ID check before your account was disabled. Support has also contacted you about updating this information. Perhaps check your spam folder if you haven’t seen anything.
yes, SURE. But :
" ![\ 40x40](https://ecp.yusercontent.com/mail?url=https%**Anthony** (Author)
Sep 9, 2023, 08:41 GMT+10
Hi Mykola,
It’s Anthony here, from the Author Support team.
We’ve been trying to get in touch with you about your ID check.
We have sent you multiple requests to complete an ID check for your Envato account, MusicFolder, which you have not completed. Your account is currently unverified.
As you have not successfully verified your account, a temporary hold has been placed on your portfolio. This means that your items will not be available for sale.
Please contact us to request another opportunity to complete an ID check. Once your account is verified, we will re-enable your portfolio.
We hope to hear from you soon.
Thanks"
I would suggest following those instructions then
excuse me, sir
how it’s real to contact Authors Support Team?
should I use this my actual email listings or wright here on forum I mean?
anyway, thank you very much guys!
If you reply that support ticket the team will be able to walk you trough the steps. Thanks!