After installation it shows 500 internal error

I have puchased a wordpress theme from themeforest developed by modeltheme named smartOWL.
After installation when i activate theme my website shows an error message
500 internal server error

Hello,

Contact with your item author with purchase key hope they solved your issue soon
Contact author how to

Or still have any question open Envato Help Ticket
if your support expired then you can hire a freelancer from Envato Studio

Thanks

2 Likes

i allready commented on item and also send a message from authors profile
but still not responded

Today Sunday keep patience hope they reply you soon.

1 Like

Please get in touch with your theme author and ask for his help. If there is no prompt response / feasible solution provided then contact support team they will definitely help you out

https://help.market.envato.com/hc/en-us