account locked

Guys, I am trying to pay for a WordPress theme and I can’t. I just found out that my account was locked and that is very strange. please can someone look into this, I am working on a time-bound language. My account name is uchennayah. @baileyherbert

Hi @uchennayah! Unfortunately most of us here are volunteer moderators and the few staff that do reside won’t be in a position to assist with this. Please open a ticket at Envato Market Help and Support and I’m very sorry to say it may take a few days to get a response due to ticket volumes.