Okay … If I pay for support / helpdesk, I can ask my question and if lucky get help to fix a bug in the theme they’ve developed - I dont find that reasonable.
I’ve just paid a lot for a developer, which I hoped could fix the problem, but after hours I was told that it wasn’t possible for them to fix and all I could do was turn to those who developed the theme.
Is there another place I can get help? In another Forum they said they never heard of this problem before… strange.