Hello
It was my first payout and I have done a mistake in payout information details. actually i enter the wrong PayPal email id it was “@gmail.com” but I entered “@gmal.com” And now my codecanyon account showing payment processed. But this was wrong email id and no paypal account available on this wrong email. What i need to do now. Will i get my payment reverse in my codecanyon account.
Please Help me…
You need to open a Help ticket immediately and let them know about this. It’s unlikely that someone is monitoring the mistaken email, but not impossible, so Envato should be notified as soon as possible.
Once the payout is cancelled, the funds will be returned to your account balance and you can withdraw again at the end of this month with the correct email.
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